DashRDP LLP Service Delivery Policy

DashRDP LLP provides digital cloud hosting services only. We do not ship physical goods. This Service Delivery Policy also referred to as our Shipping Policy explains how RDP and VPS orders are fulfilled after payment confirmation.

Once your order is approved, server credentials and access details are delivered electronically through your DashRDP client area and registered email address.

• Automated provisioning assigns your RDP or VPS instance after successful payment
• Login credentials, IP address, and connection instructions appear in the client portal
• A confirmation email is sent to your registered address with setup guidance
• Additional licence keys or control panel access are delivered in the same portal where applicable

Standard Windows RDP and Linux VPS plans are typically provisioned within minutes of payment verification. Delivery times may vary based on:

• Plan type (shared RDP, dedicated RDP, or VPS tier)
• Selected data centre location and current capacity
• Payment verification or fraud screening delays
• Custom configurations requiring manual setup
• Scheduled maintenance windows announced in advance

If provisioning exceeds 60 minutes for a standard in-stock plan, contact support with your order ID for priority assistance.

DashRDP operates infrastructure in multiple regions including the United States, United Kingdom, Germany, Netherlands, Singapore, India, and additional locations listed on our website. Availability is shown at checkout; some regions may have limited stock.

You are responsible for ensuring your use of services complies with laws in your jurisdiction and the jurisdiction where your server is hosted.

If you do not receive credentials within the expected timeframe, check your spam folder and client portal first. For missing or incorrect delivery, open a support ticket with your invoice number. Eligible orders may qualify for a refund under our Refund Policy if we cannot deliver the purchased service.