Cancellation and Refund Policy

When you sign up with DashRDP LLP or use our services, you agree to our refund policy. We created this policy to give you a better experience with clear rules. Please read this policy carefully to avoid any problems. We may update this policy at any time.

To get a refund for RDP plans, you need to give us a good reason. If your reason is valid, we'll try to fix the problem or give you a refund. But we won't give refunds if you broke our rules. To request a refund, email us at [email protected]or create a ticket at https://portal.dashrdp.com/submitticket.php

After we approve your refund, it usually takes 5-7 business days to get the money back to your bank account. The time might be different depending on how you paid originally. Some payment methods are faster or slower than others. We will deduct any processing fees from your refund amount.

We won't give refunds for these reasons:

• Not knowing how to use RDP properly.

• Poor internet connection on your side.

• Technical problems on your computer that stop you from using our service properly.

• Breaking our terms of service.

• Problems with other software or websites. (You should check if the website works with our service before buying.)

• Third-party websites not working as you expected (we don't guarantee they will work).

• Shared RDP Plans cannot be refunded.

You cannot use our servers for hacking, brute-force attacks, or mass mailing tools because these activities are illegal. We don't allow these activities on any DashRDP LLP servers.

We don't give refunds for Residential RDP ISP and proxy fees. We can't guarantee that any website or app will work with Residential RDP. If we do give a refund, we'll take out the ISP/Proxy cost first (starts at $9.99, depends on your plan). If there are proxy or ISP problems, we'll fix them quickly when possible.

• Money you add to your DashRDP account cannot be refunded.

• Stripe automatically saves your credit/debit card for auto-renewal. You can remove this card info from your DashRDP account. If we automatically charge your card, you can ask for a refund within 24 hours, but we'll deduct VAT/tax/payment fees first.

• If you break our rules, we won't give you a refund.

• If you ask to cancel without contacting support first, or within 24 hours of creating a support ticket, you won't get a refund.

• When you paid, you agreed to our Terms of Service and Refund Policy. Payment companies like PayPal also follow our refund rules.

• If you don't agree with these rules, please don't order our servers or RDP services.

If you have questions about this refund policy, contact us:

• Email: [email protected]

• Website: https://dashrdp.com/contact-us

Thank you for choosing DashRDP LLP.